Having the right information on time.

The primary ingredient for making right decisions is having the right information on time. Information is often gathered through meetings, interviews, focus group or surveys. Unfortunately, these techniques do not always provide all the insight and facts.  While meetings, focus groups, interviews or surveys might provide a good insight, there are many undiscovered operations that are difficult to recall and express because they are instinctive. 

a.    It is difficult for people to verbally describe visual-spatial operations.  For example, five people witnessing a car accident will tell five different stories 

b.    It is harder, if not almost impossible, for someone to recall in detail an experience out of context  

Our experience has show in more than 100 projects, that these operations are often critical for understanding the business

Doing the right thing – The Cognitive Engineering Approach

The application of the Cognitive Approach helps an organization to learn at a faster pace:  

“An organization’s ability to learn, and translate that learning into rapid action, is the ultimate competitive advantage.” Jack Welch   

Advertisements

One thought on “Having the right information on time.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s